What is Human Capital Management?

What is Human Capital Management?

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Defined by research firm Gartner, human capital management (HCM) is a “practice related to people resource management. These…

5 Ingredients to Spice up Your Restaurant Management

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Opening a new restaurant involves a lot of important topics. This handbook will help guide you through the management and…

The Ultimate Guide to Opening a Restaurant in the US

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In an effort to provide our readers with the best content possible, we’ve created a comprehensive guide to opening a restaurant.…

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The Handbook to New Restaurant Management

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Opening a new restaurant involves a lot of important topics. This handbook will help guide you through the management and…

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Guide to Managing a Restaurant with Technology

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When looking for software to introduce to your restaurant business, you should be looking for 2 key factors: 1) Restaurant…

Canada Statutory Holiday Guide: Everything You Need to Know About Provincial Statutory Holidays

Canada Statutory Holiday Guide: Everything You Need to Know About Provincial Statutory Holidays

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General holidays, also known as statutory holidays, are fun - for the most part. They’re occasions for family and friends to come…

5 Mistakes Most Restaurant Managers Make when Hiring Employees

5 Mistakes Most Restaurant Managers Make when Hiring Employees

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When it comes to the success of your restaurant, few things are more important than your staff. Hiring the right people and…

How to Create a Quality Employee Training Guide

How to Create a Quality Employee Training Guide

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Building a quality team should be a primary goal for your restaurant business. But it's essential to have a comprehensive…

How Big Data is Changing the Restaurant Industry

How Big Data is Changing the Restaurant Industry

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Around 48.4% of Fortune 1000 companies are achieving “measurable results” from investing in big data and 80.7% of executives…

Understanding the Importance of Labor Costs: 3 Tools to Save Money

Understanding the Importance of Labor Costs: 3 Tools to Save Money

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Those in the restaurant industry are well aware that labor is one of the highest costs in running a restaurant. However, simply…

Restaurant Highlight: Hart House’s Edwyn Kumar

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Fresh off their 30th Year anniversary, Hart House has been described as an idyllic, charming and inviting restaurant – and those…

Developing a Restaurant Concept: 3 Must Have Tips

Developing a Restaurant Concept: 3 Must Have Tips

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Choosing a concept is one of the most important steps of opening a restaurant. Your concept is your overall idea. It’s what…

Restaurant Marketing: Grand Opening Checklist to Create Buzz

Restaurant Marketing: Grand Opening Checklist to Create Buzz

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There’s a lot to do and think about leading up to your restaurant’s grand opening. You want to make sure people show up, enjoy…

California Restaurant Labor Laws: A Step-By-Step Guide (2018)

California Restaurant Labor Laws: A Step-By-Step Guide (2018)

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If you’re looking to open a business in the California's hospitality industry, we’ve gone ahead and compiled all the need-to-know…

Avoiding Restaurant Lawsuits: How to Track Employee Meal Breaks

Avoiding Restaurant Lawsuits: How to Track Employee Meal Breaks

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Compliance is one of the biggest factors to consider when establishing restaurant employee policies and processes. Studies by…

Everything You Need to Know About Labor Law Posters

Everything You Need to Know About Labor Law Posters

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Being in compliance with all of labor laws and its notices is a given. However, it's one thing know what labor laws entail, and…

Keeping Up with Restaurant Labor Compliance Laws

Keeping Up with Restaurant Labor Compliance Laws

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Labor laws are an important consideration in just about every aspect of restaurant management. Whether you’re hiring, firing,…

Restaurant Marketing: How to Attract More Foot Traffic

Restaurant Marketing: How to Attract More Foot Traffic

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Restaurants need a lot of things to succeed: great food, professional staff, high margins. But, at the end of the day, a…

Restaurant Management: How to Build a High Functioning Restaurant Team

Restaurant Management: How to Build a High Functioning Restaurant Team

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Building a team of any type is definitely an art. As a restaurant owner, building a team is essential for the smooth operation,…

Restaurant Employees: How To Properly Onboard A New Hire

Restaurant Employees: How To Properly Onboard A New Hire

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Onboarding a new employee ensures that they are well-trained and able to perform their job to the standards you expect of your…

First Impressions Matter: Linking Employee Onboarding and Retention

First Impressions Matter: Linking Employee Onboarding and Retention

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First impressions are priceless. Unfortunately, when a restaurant owner or manager does not recognize how important these first…

3 Common Compliance Mistakes That Restaurants Make

3 Common Compliance Mistakes That Restaurants Make

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Owning and operating a restaurant comes with many responsibilities and challenges. It’s easy to get wrapped up in the day-to-day…

Restaurant Tools: Restaurant Opening Checklist

Restaurant Tools: Restaurant Opening Checklist

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Opening a new restaurant is exciting but stressful. There are a lot of decisions to be made and sometimes, it’s hard to keep…

4 Things New Restaurant Owners Need to Know About Labor Compliance

4 Things California Restaurant Owners Need to Know About Labor Compliance

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When it comes to labor laws, simple mistakes or misjudgments can lead to thousands of dollars in fines and lawsuits. It's…

Restaurant Uniforms: What to Consider

Restaurant Uniforms: What to Consider

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If you’re considering adding or changing your staff uniforms, it’s important to think about how these changes may affect your…

Restaurant Marketing: Creating Your Online Community

Restaurant Marketing: Creating Your Online Community

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Restaurants are built around social activities. People attend brunch after Sunday church, grab drinks for a big game, eat dinner…

Restaurant Staffing: How to Avoid Overworking Employees

Restaurant Staffing: How to Avoid Overworking Employees

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Restaurant work is hard work. It can be exhausting—both physically and mentally—and team member exhaustion can hurt customer…

Dealing With Restaurant Reservation No Shows

Dealing With Restaurant Reservation No Shows

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No shows can be a very frustrating issue for restaurant owners to deal with. A no show reservation can greatly affect a…

Restaurant Operations: Navigating Guest Holiday Parties

Restaurant Operations: Navigating Guest Holiday Parties

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The holidays bring extra business and opportunity for restaurants. It’s an exciting time of year, but it typically means you’ll…

Restaurant Hiring: 5 Tips to Help You Stand Out from Your Competitors

Restaurant Hiring: Standing Out from Your Competitors

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As a manager, you want to build a team of dedicated and enthusiastic employees to work with you every day and help your business…

Restaurant Purchasing: Buying a Profitable Restaurant

Restaurant Purchasing: Buying a Profitable Restaurant

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Ready to buy a restaurant? Congratulations! Now pump the breaks. Investing in a new business can be exciting but it’s important…

Buying a Restaurant: How to Find the Right Restaurant Broker

Buying a Restaurant: How to Find the Right Restaurant Broker

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Buying a restaurant is a big step that requires a lot of planning, brainstorming, research and finding the right people to help…

Restaurant Opening: Defining Your Target Customer

Restaurant Opening: Defining Your Target Customer

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Defining your target customer is possibly one of the most critical aspects to consider when opening a restaurant. It is essential…

Restaurant Locations: Factors to look for

Restaurant Locations: Factors to Look For

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The restaurant business can be tough. Choosing the right location for your restaurant will improve your chances of success. In…

5 Things to Consider for Reservation Software

5 Things to Consider for Reservation Software

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Ready or not, technology is here to make our lives easier. Restaurant technology is no different  Restaurant.org reported that…

Restaurant Operations: Holiday Preparation Tips

Restaurant Operations: Holiday Preparation Tips

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The holiday season marks one of the most busy and exciting times of the year for many restaurant owners and managers. Restaurant…

Restaurant Marketing: How to Market your Restaurant

7 Things You Should Be Doing to Market Your Restaurant

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Marketing is both a science and an art. But you don’t need to have a marketing degree to put your restaurant on the map. In fact,…

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Restaurant Equipment: How to Not Overspend

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Before you open a new restaurant, you need a few things. You need refrigerators, ovens, cutlery, freezers, appliances, and…

5 Ways to Motivate Staff to Boost Sales

5 Ways to Motivate Restaurant Staff to Boost Sales

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Employees who do their job well are more likely to bring in more sales, whether that’s through upselling, great quality work, or…

5 Things to Consider Before Buying a Franchise

5 Things to Consider Before Buying a Franchise

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Buying a franchise is a major financial, professional, and personal decision. If you want to open a restaurant, but don’t want to…

restaurant staffing: generation z

Restaurant Staffing: What You Need to Know About Gen Z

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Restaurants are turning to the next cohort as millennials approach midlife. Generation Z (born mid–’90s through to early 2010s)…

6 Hidden Profit Sucks at Your Restaurant (& How to Fix Them)

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Restaurant margins are low. That means, for your restaurant’s bottom-line, every decision matters. So, here are some hidden…

Restaurant Sales: 4 Upselling and Cross-Selling Tips

Restaurant Sales: 4 Upselling and Cross-Selling Tips

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The main objective of any restaurant owner is exceptional customer service. According to a recent survey, 95% of customers feel…

Restaurant Marketing: How to Market Your Restaurant

The Importance of Staff Meals for Restaurant Teams

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In the restaurant industry, high turnover is extremely common. Ever-changing staff results in an endless stream of new employees…

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5 Things to Consider When Looking at Delivery Services

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The convenience of having a Skip the Dishes courier deliver you a bottle of wine, or a bowl of soup when you’re too sick to leave…

Restaurant Sales: Customer Retention

Restaurant Sales: How Customer Retention Affects Revenue

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The number of items a customer orders isn't where you'll find your biggest profit generator. A single table that orders 30 items…

Cutting Restaurant Costs

Cutting Restaurant Costs: 10 Easy Steps

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“A penny saved is a penny earned” couldn’t ring more true than in the restaurant industry. On average, the net profit margin is…

personalizing-guest-dining-experience

Restaurants: Personalizing a Guest’s Dining Experience

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Whether you’re a restaurant manager or the owner, your ultimate goal is to offer the best dining experience to your customers.…

Restaurant Employees: Improving Customer Experience

Restaurant Employee Engagement and Customer Experience

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Many restaurant marketers may categorize restaurants in the food business. However, they're primarily in the services business.…

California Labor Laws: Split Shifts

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Creating an employee schedule sounds easy, but when there are labor costs and labor compliance laws involved, it gets tricky.…

California Labor Laws: Restaurant Tip Sharing

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In the state of California, every employee is required to paid minimum wage. Though federal laws and other states allow tipped…

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California Labor Laws: Meal and Rest Periods

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In an employee friendly state like California, labor laws are always in favor of your staff. Meaning, being an employee friendly…

California Labor Laws: Mileage Reimbursement

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As per California’s Labor Code Section 2802, employers must reimburse their staff for all reasonable expenses that incur while on…

California Labor Laws: Overtime

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As an employer, you may find yourself paying a lot of overtime. But the question is, are you paying it correctly? Overtime is one…

California Labor Laws: Clock Edits

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When it comes to rounding hours, staying compliant can be a slippery slope. In a state like California, where labor laws are in…

5 Restaurant Grand Opening Ideas That Actually Work

5 Restaurant Grand Opening Ideas That Actually Work

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Conducting a grand opening for your restaurant may seem like a daunting task, but with the help of some of these seriously rad…

How to Save Money on Your Restaurant Contractor

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Whether you’re building your restaurant from scratch or you’re renovating it, the process, in either case, is far from being…

Going Green: Environmentally Friendly Restaurants

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The shift to sustainability has been happening for a long time. However, up until now, it has been a small part of the restaurant…

Building the Ideal Restaurant Atmosphere: Sound

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According to a 2018 Zagat study, noise is the number one pet peeve of customers. Not the service, the prices, or the parking.…

Things to Consider When Negotiating a Restaurant Lease

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Negotiating your restaurant lease is the first step of ensuring the safety and integrity of your restaurant business. As you…

Menu Hacks: How to Maximize Customer Spending

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The decor and music is what sets the atmosphere for your restaurant, but the menu is your only way to persuade your customers to…

How to Save Money When Opening a Restaurant

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Restaurants fail for a lot of reasons. Poor management. Boring food. Bad timing. The number one reason? Under-capitalization.…

5 Reasons Why Employees Quit & How You Can Help Them Stay

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The restaurant industry’s employee turnover rate is high, and it’s climbing. In 2016, the annual employee turnover rate was 73%.…

Restaurant Start-up: Lease Terms to Look Out For

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It can be daunting when navigating the waters of restaurant leasing. Whether your restaurant business is brand new or you are…

How to Calculate Statutory Holiday Pay in British Columbia (BC)

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In an effort to make general holiday calculations easier for you and your team, our payroll experts has put together a quick…

Restaurant Labor Management: 3 Tips for Minimum Wage Increases

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Labor cost is always rising and on October 1st 2018, the provinces of Alberta, Saskatchewan, and Manitoba will introduce a new…

3 Must Have Features for Compliant Labor Management Software

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What is compliance and what does it mean? For us, it’s about covering all your bases as an employer. As advocates of making work…

Employee Payroll: Everything You Need to Know About Canada Day 2019 Statutory Holiday Rules

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Usually, July 1st marks Canada Day - but this year, Canada Day is observed on July 2nd. This doesn't mean Canada Day celebrations…

Restaurant Management: The Value of Pre-Shift Huddles

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With the hustle and bustle of the restaurant environment, it can be difficult to check in with your employees, and for your…

Restaurant BOH Management: 3 Things We’ve Learned from “Ratatouille”

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How many times have you watched a movie that inspired you? Whether in your personal life or professional life, movies have a…

Restaurant Technology: 5 Tools Disrupting the Restaurant Industry

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The dining experience is changing with the fast paced culture and demand for convenience. In turn, technology has played a large…

Restaurant HR: 3 Key Interview Questions for BOH Employees

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Kitchen staff are one of the hardest employees to hire and retain. The work hours are long and the expectation level is set high.…

Understanding the Restaurant Industry: 3 Benefits of an All-In-One System

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More often than not, restaurant software providers offer 1 out of 3 things that you need. If there's labor forecasting, you may…

Restaurant Analytics: 3 Labor Metrics That Your Restaurant Should Be Tracking

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The best part of running a restaurant? Touching tables, building relationships and sharing your love of hospitality! But that's…

Restaurant Technology: Looking for a Restaurant POS System For You

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The best POS system out there, is dependent on your business model. Are you a small business with minimal square footage? Maybe…

Restaurant Labor: The Value of Real Time Data

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Restaurant management is more than just evaluating numbers. Especially when it comes to growth. This is where restaurant real…

7 Common Misconceptions about Scheduling

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Restaurant scheduling... seems like a simple task right? Think again! All businesses with 10 or 100 employees can understand the…

Restaurant Employee Labor: 3 Ways to Save on Labor Costs

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With the recent increases in labor in BC, Ontario and Alberta in the last year, labor cost is only going up. And as one of the…

Restaurant Management: 3 Time Management Strategies

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Restaurant management isn’t an easy task. You’re consistently dealing with factors like balancing books, managing employees, and…

Restaurant Management: Benefits of Integrating Time Clocks and Payroll

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Generally, restaurant management is made up of three parts: scheduling, time tracking, and payroll. You can’t have one without…

5 Key Trends to Look for When Scheduling Restaurant Employees

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When creating a restaurant employee schedule, its crucial to schedule strategically. Its about knowing where you're spending your…

3 Must Read Tips for Managing and Retaining Millennials at Your Restaurant

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Managing millennials is very different than managing other generations. They have  a strong sense of purpose - when they feel as…

Restaurant Management: Why You Should Consider HR Software

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What is HR or Human resources and what exactly does it mean? For restaurant management, HR can mean a lot of things. In…

Restaurant Labor Scheduling: Why We Love Restaurant Reports

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Seriously, we love restaurant reports. They’re valuable pieces of information that allow you to look at your business…

5 Places to Visit in Yaletown

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Pssst... did you know? Late April to May is the best time to travel to Vancouver! And though Vancouver is notorious for its rain,…

Restaurant Payroll Management Software

4 Key Traits to Look For in Restaurant Payroll Management Software

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Looking for a solution for your restaurant payroll management woes? Payroll management software sounds like an easy enough…

Understanding Restaurant Payroll

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As a restaurant owner, you were many different hats. You’re in charge of managing employees, making sure your guests enjoy their…

Restaurant Time Tracking: 3 Ways to Ensure Your Staff Clock In & Out

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Half the battle of controlling restaurant labor costs, is ensuring staff’s worked hours are tracked accurately. Implementing…

Why Choose Push Operations Over HotSchedules for Your Restaurant Scheduling Software.

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We often get asked: Why Push for Scheduling? Specifically over HotSchedules. So, we thought'd we provide some insight as to why…

Restaurant Highlight: Rosemary Rocksalt’s Teena Gupta

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The story behind Rosemary Rocksalt? Two successful entrepreneurs, and two bagel aficionados. You’re always hearing stories about…

Restaurant Management: What to Look for in a General Manager

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Hiring a strong General Manager can be a difficult process and finding the right person can be critical to the success of a…

Restaurant Payroll Software: 3 Tips on Managing Labor

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Restaurant owners pay close attention to inventory; it usually represents the biggest expense in their businesses. But after food…

Time Clock Software

Restaurant Employee Time Attendance Software: Top 3 features

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As great as your employees may be, mistakes are still made when clocking in with ancient methods of pen and paper; and it costs…

Push vs. Ceridian

Why Choose Push Operations Over Ceridian for Your Restaurant Payroll Software

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Restaurant owners and management speak to us every day about either switching over from Ceridian or looking for reasons as to why…

Push Cares 2017: Strathcona’s Holiday Safe Place

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As of 2016, Push Operations made the commitment to give back to our local community. This past holiday season, we re-visited our…

Push vs. ADP

Why Choose Push Operations Over ADP Workforce Now for Your Restaurant Payroll Software.

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Restaurant owners and management speak to us every day about either switching over from ADP or looking for reasons why they…

Restaurant Reports: Keeping Track of Labor and Cost of Sales

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When we think about the success of a restaurant business or any business for that matter, the first thought that usually comes to…

Restaurant Payroll: 4 Tips on How to Run Payroll Faster

19 Comments3 Minutes

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Processing payroll is one of the many hats that a restaurant owner wears. But its time consuming, tedious, and requires a lot of…

Restaurant Employee Management: How to Keep Employees Happy

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Restaurant employees are some of the hardest employees to retain in the industry. Good help is hard to find, and employee…

Restaurant Time Clock Software: Tracking Shift Times for Restaurant Employees

23 Comments3 Minutes

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Tracking shift times for restaurant employees is proven to be a difficult task especially when a restaurant contains a large…

Restaurant Time Tracking: 5 Reasons to Adopt Time Clock Software for your Restaurant

25 Comments3 Minutes

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Restaurants have long struggled with the problems that traditional time tracking brings. It's labor intensive and prone to error…

Restaurant Scheduling Software: Best Practices for Scheduling Your Staff

37 Comments4 Minutes

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Restaurant scheduling is one of the most time consuming and sensitive tasks when running a business. Owner and operators can…

Restaurant Labor: How to Engage and Retain Restaurant Employees

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Employees are the engine behind every business. Engaged employees are happy employees, and happy employees are committed to your…

Restaurant Management: 3 Tips From a Billionaire Restaurateur

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You don’t have to be a chef to be a successful restaurateur or restaurant manager. Evidently, Tilman Fertitta, a billionaire…

Employee Payroll: Everything You Need to Know About Ontario Statutory Holidays

28 Comments5 Minutes

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Ontario's general holiday rules have been amended as of January 1st 2018. Though employee eligibility has remained the same, the…

Employee Payroll Everything You Need to Know About Manitoba Statutory Holiday

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Holidays observed in Manitoba's General Holiday are the 8 holidays below:

Employee Payroll Everything You Need to Know About Saskatchewan Statutory Holiday

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If you haven't noticed already, different provinces have different statutory holiday rules! In Saskatchewan, everyone is eligible…

Employee Payroll: Everything You Need to Know about Alberta Statutory Holidays

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So what days qualify as statutory holidays in Alberta? Only the following holidays:

Employee Payroll: Everything You Need To Know About Statutory Holiday Calculation in BC

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First things first: what constitutes as a statutory holiday in BC? The holidays that do qualify are as follows:

Workplace Personalities: Managing Introverts and Extroverts

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There are people that enjoy working by themselves, and there are others that thrive in working with others.

Payroll for Restaurants: Why Automation Will Save You Thousands

5 Comments4 Minutes

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Payroll is easily one of the biggest headaches of every restaurant business owner. Manual data transfers, statutory holiday…

5 Tips On How To Optimize Restaurant Labor Costs

4 Comments4 Minutes

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Every restaurant across the country has the same major concern: labor cost. Its expensive, problematic, and always in flux.

Employee Scheduling Software: 3 Must Have Features

4 Comments3 Minutes

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Employee scheduling is a headache. Between adding, dropping, and swapping shifts coupled with the time spent on making a…

Restaurant Scheduling Software: The Ultimate Time Saving Guide

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Scheduling can take hours when you have to use the anarchic method of pen and paper or the complicated method of Excel. Investing…

Employee Scheduling Software: 3 Cost Saving Tips

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When making a schedule, it's more than just filling in work hours. After all, labor is usually the biggest cost for those in the…

Top 5 Wine Bars in Vancouver

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Once again voted the best Wine Festival and Event of 2017 by The Georgia Straight, the 2018 Vancouver International Wine Festival…

5 Casual Restaurants to Spend 2018 Valentine’s Day in Vancouver

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This year, Valentine's Day lands on the day after BC's Family Day long weekend. Skip the fine dining this year and opt to dine at…

5 Places to Watch Sports in Vancouver

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Vancouver: the home to multiple professional sports teams, and their proud fans. However, ticket prices can be steep! The next…

Restaurant Highlight: Levetto’s Kam Zahedi

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Authentic, affordable, and addictive. Three words that perfectly describe Levetto from the mouth of CEO and President, Kam…

6 Vancouver Happy Hours

2 Comments3 Minutes

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Dining out can get expensive, and the lull between lunch and dinner can be long and painful.That’s where happy hour comes in –…

Restaurant Payroll: Top 5 Features That Will Save You Thousands in Labor Cost

3 Comments4 Minutes

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When looking for a restaurant payroll provider, its crucial to look for software that fits your business. In the restaurant…

Restaurant Employee Scheduling Software: Why Automate?

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Employee scheduling is one of the most time consuming tasks that every restaurant manager or owner knows very well.  Those in the…

Access Anywhere: Perks of an Online Restaurant Employee Scheduling Software

0 Comments4 Minutes

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Ah, scheduling, one of the biggest headaches of restaurant owners and managers. Pen and paper scheduling is a method that does…

Five Soft Skills For Every Successful Restaurant Owner

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In a study done by Linkedin, the restaurant industry topped the list of top 10 industries where soft skills are crucial in…

How Top Restaurants Create Buzz

1 Comment4 Minutes

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New restaurants pop up left and right but sometimes it can be difficult to create buzz. You could have an enticing menu, educated…

Six Bad Habits That Hinder Success

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Everyone strives for success, but are we doing the right things to get there? Here are 6 bad habits that every restaurant manager…

Sustainable Seafood: Top 7 Ocean Wise Restaurants

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Established in 2005, the Vancouver Aquarium’s Ocean Wise program is gradually taking Vancouver, and cities all over Canada, by…

Tips On Managing Staff During The Holidays

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As much as the holiday season is festive and fun, it can be stressful for those in the restaurant industry.  There is an influx…

Top Five Leadership Tips from The Godfather

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"Never get angry. Never make a threat. Reason with people.” Wise words from The Godfather Trilogies. Any fan of the trilogies can…

Restaurant Highlight: Provence Marinaside’s Jean Francis Quaglia

1 Comment18 Minutes

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At 2:20pm on a cloudy Tuesday afternoon, you’ll find Provence Marinaside settling their lunch rush. Guests may be scarce, but you…

How Top Restaurants Use Push to Promote New Dishes

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The team at Push Operations is all about efficiency. We thrive on simple solutions, and quick results. In other words: we want to…

Payroll By Credit Card: Is It Worth It?

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Payroll by credit card has emerged as a smart way to earn points while paying for your employees. It’s simple – employees get…

5 Tips For Restaurants: How to Handle Negative Yelp Reviews

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Nowadays, sites like TripAdvisor, OpenTable and Yelp are the modern form of word of mouth. How often do you go online to check…

5 Ways to Reward Employees Without Breaking the Bank

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Employee turnover can be extremely high in the restaurant industry. Keeping your employees’ happy is almost as important as…