Privacy Policy

Last Updated on April 7, 2025

This Privacy Policy describes how Push Technologies (“Push Operations”, “us”, “we”, or “our”) collects, uses, discloses/distributes, stores, and protects the personal information of: (i) our Clients’ employees on behalf of our Clients through the course of providing our services (“Services”); (ii) our business contacts; (iii) individuals who access and use our website located at www.pushoperations.com or any other digital platform where this Privacy Policy is posted (“Sites”); (iv) individuals who communicate with us in any manner, such as by telephone, e-mail, or in-person (“Communications”); and (v) individuals we collect from third parties.

Please read this Privacy Policy carefully. By using our Sites or Services, or otherwise providing us with your personal information, you are hereby consenting to our collection, use and disclosure of your personal information in accordance with this Privacy Policy. If you do not consent to the practices described in this Privacy Policy, you may not use our Sites or Services or provide us with any personal information.

What Type Of Personal Information Do We Collect?

Information about our Clients’ employees

Push Operations only processes the personal information of its Clients’ employees at our Client’s direction and as permitted by applicable laws. Such information may include:

Basic Identifying Information. Information such as an individual’s first and last name, email address, telephone number, and other identifying information.
Device Identifier and other Unique Identifiers. Information relating to the individual’s use of our Sites, including your device identifier, internet protocol (IP) address, cookie ID, mobile ad identifier, device activity, geolocation of your devices and browsers, and other unique identifiers.
Internet or Other Network Activity. Information such as the individual’s browsing or search history on our Sites.
Geolocation Data. Information relating to the location from where the individual accessed our Sites or engaged in Communications.
Employment Data. Information relating to timekeeping, payroll, banking details, attendance, performance, and other functions of employment for the individual on behalf of our Client.
Job / Education History. Information relating to an individual’s prior job history, resume information, education background, and similar information.
Biometric Data. Information relating to an individual’s biometric information or data, such as a fingerprint. To learn more about how we process biometric information and data, please see our Biometric Privacy Policy below. (www.pushoperations.com/biometric-privacy-policy)
User Content. Information such as your Communications with us and any other content you provide including, photographs of receipts, images, videos, survey responses, comments, product reviews, testimonials, and other content.
Audio and Visual Information. Information such as photographs, images, videos, and recordings of you and your voice (captured when we record customer service calls for quality assurance and employee training purposes).
Inferences. Information such as inferences drawn from or created based on the information identified above.

Information about business contacts, users of our Sites, and individuals who Communicate with Us

Push Operations processes the following types of personal information of its business contacts, users of our Sites (other than employees of Clients), and other individuals who Communicate with us:

Basic Identifying Information. Information such as an individual’s first and last name, email address, telephone number, and other identifying information.
Device Identifier and other Unique Identifiers. Information relating to the individual’s use of our Sites, including your device identifier, internet protocol (IP) address, cookie ID, mobile ad identifier, device activity, geolocation of your devices and browsers, and other unique identifiers.
Financial Information. Banking or credit card information including billing address, and a credit card number, or bank account number. This information is only collected from users who use any of our Services that require payment.
Internet or Other Network Activity. Information such as the individual’s browsing or search history on our Sites.
Geolocation Data. Information relating to the location from where the individual accessed our Sites or engaged in Communications.
User Content. Information such as your Communications with us and any other content you provide including, photographs of receipts, images, videos, survey responses, comments, product reviews, testimonials, and other content.
Audio and Visual Information. Information such as photographs, images, videos, and recordings of you and your voice (captured when we record customer service calls for quality assurance and employee training purposes).
Inferences. Information such as inferences drawn from or created based on the information identified above.

Information Collected from Third Parties

Push Operations collects the following types of personal information from third parties:

[describe types of personal information collected from third parties]

How Do We Use Personal Information?

We use the personal information we collect for the purposes described below.

Providing Sites and Services and Process Communications. We use identifying information, geolocation data, employment data (if applicable), job/education history (if applicable), biometric data (if applicable), user content, and audio and visual information to provide and facilitate access to our Sites and Services, process Communications, notify individuals about changes to our Sites and Services.
Improvements. We use users’ personal information to help deliver a better experience (for example, to personalize content through our Sites, Services, and Communications based on users’ interactions with the Sites), to diagnose technical problems, to perform data analytics (including market research, trend analysis, financial analysis), to support marketing activities, so that we may better administer, operate, and improve the quality of the Sites and the Services.
Marketing and Promotion. We use information listed in the section above to contact users and business contacts to learn about their interest in our Sites and Services, to send users information regarding Push Operations such as information about new features, promotions, and events. Any such communications will be sent in accordance with users’ marketing preferences and consent choices. We may also email users with service-related information concerning the Services or the Sites to the extent allowed by law and in light of our commercial relationship with the users. You may opt out of receiving marketing materials at any time by logging into the Sites and adjusting your marketing preferences or following the unsubscribe instructions included in each marketing communication.
Billing Coordination. We use ﬁnancial information collected from you to bill for the Services.
Enforce Compliance. We may access certain user personal information if necessary to investigate a suspected violation of and to enforce our terms of use, agreements, and policies, to protect against, identify and prevent abuse, fraud, and/or unlawful activities.
Maintain Legal or Regulatory Compliance. Our Services are subject to certain laws and regulations which may require us to use your personal information. For example, we use your personal information to pay our taxes, to fulfill our business obligations, and as otherwise required by law. Without using your personal information for such purposes, we could not perform the Services in accordance with our legal and regulatory requirements.

How Do We Disclose Personal Information?

We may disclose the personal information we collect:

With Consent. We may disclose personal information with an individual’s consent, which may be express or implied. Express consent may be obtained in writing, orally, or electronically.
With Service Providers. In order to provide our Sites and Services, we may need to disclose personal information to our third party service providers, including those who provide Site support, analytics, advertising, payment processing, fraud protection, operating systems and platforms, credit / debit card processing, billing, customer service, auditing, and to identify and repair errors in the Sites and Services.
With Clients. We will need to make the personal information of our Clients’ employees available to our Clients when providing our Services.
Business Transfers / Bankruptcy. As part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which event we may disclose personal information to any successor or to any person or entity that acquires ownership or control of the Sites and Services.

By Law Or To Protect Rights. To satisfy any applicable legal and regulatory requirements, legal process, governmental request, or where we have a good belief that disclosure of the personal information is reasonably necessary to: (1) enforce or apply agreements or contracts; (2) protect our rights or interests, property or safety or that of others; (3) in connection with claims, disputes, or litigation (in court or elsewhere); (4) comply with applicable law, or legal process such as a subpoena; or (5) protect other users of our Sites and Services, to the extent required or permitted by applicable laws.

How Do We Protect Your Information?

Although no system can guarantee complete security, we take commercially reasonable steps appropriate to the sensitivity of your information to protect your information against unlawful acquisition or access, including adopting appropriate organizational, technical, and physical safeguards in alignment with applicable laws and regulations.

How Long Do We Keep Your Information?

We keep your information for as long as necessary to achieve the purpose for why we collected it, and to comply with applicable legal, regulatory, contractual, tax or accounting requirements.

Links To Other Sites

Our Sites and Services may offer links to other websites. These third party websites may have their own independent terms of use, privacy policies, and other policies that are different than ours. We recommend you review these additional terms and policies carefully before engaging with those third party websites. We cannot verify, warrant, endorse or take responsibility for the availability, accuracy, completeness, quality, practices, or policies on such third party websites, and you access and use those websites at your own risk.

Cookies, Advertising, & Tracking

Our Sites and certain of our Communications use technologies such as cookies and pixels. Some of these tools are managed by third parties. These tools are used by us to identify and authenticate users of the Sites and Services, track engagement across our Sites, Services, and Communications, prevent fraud, enhance our Sites and Services, perform analytics, process payments, engage in advertising services, and tailor content to you.

To learn more about your choices as it relates to our use of cookies and related technologies, please see Your Choices below.

Your Choices

We provide you the ability to exercise certain controls and choices regarding how we collect, use and disclose your information.

Updating, Exporting, or Deleting Your Personal Information. Individuals can update their personal information anytime by logging into their account on our Sites. If there are fields in which editing is not possible, individuals can contact their company’s administrator and request the update. Individuals have full access to update their account information. Individuals can also export their personal information, or deletion of their data, any time by requesting their company’s administrator to send a request to support@pushoperations.com. Please note, we may need to retain personal information to comply with our contractual obligations and with applicable law. We may also retain certain information to respond to any issues that may arise later, for example, we may need certain information to prevent fraudulent activity, protect ourselves against liability, permit use to pursue available remedies or limit any damages we may sustain or if we believe in good faith that a law or regulation requires it.
Withdraw Consent. If we have collected, used, and disclosed your personal information you’re your consent, then you have the right to withdraw your consent by contacting us atsupport@pushoperations.com. Please note, we may need to retain your personal information to comply with our contractual obligations and with applicable law. We may also retain certain information to respond to any issues that may arise later, for example, we may need certain information to prevent fraudulent activity, protect ourselves against liability, permit use to pursue available remedies or limit any damages we may sustain or if we believe in good faith that a law or regulation requires it.

‍Email Opt-Out. If at any time you wish to opt out or "unsubscribe" from receiving e-mails from us, you may use the unsubscribe link at the bottom of each email you receive or respond to the e-mail with “unsubscribe” written into the body of the reply email.
Control Cookies Through Your Browsers. You may be able to disable and manage some non-necessary cookies through your browser settings. Most Browsers accept cookies by default. You can instruct your browser, by changing its settings to decline or delete cookies. If you use multiple browsers on your device, you will need to instruct each browser separately. Your ability to limit cookies is subject to your browser settings and limitations. If you use multiple browsers on the same device, you will need to manage your settings for each browser.
Google Analytics. Our Sites use Google Analytics. Google provides tools to allow you to opt-out of the use of certain information collected by Google Analytics at https://tools.google.com/dlpage/gaoptout, and by Google Analytics for Display Advertising or the Google Display Network at https://www.google.com/settings/ads/onweb/.
Targeted Advertising. The companies we work with to provide you with targeted ads are required by us to give you the choice to opt-out of receiving targeted ads. Most of these companies are participants of the Digital Advertising Alliance (“DAA”) and/or the Network Advertising Initiative (“NAI”). Please note that if you opt-out of using any of these methods, the opt-out will only apply to the specific browser or device from which you opt-out. We are not responsible for the effectiveness of, or compliance with, any opt-out options or programs, or the accuracy of any other entities’ statements regarding their opt-out options or program.
Online Resources. To learn more about the targeted ads provided by participants of the DAA and NAI, and how to opt-out of receiving certain targeted ads from them, please visit: (i) for website targeted ads from DAA participants, https://www.aboutads.info/choices; (ii) for app targeted ads from DAA participants, https://www.aboutads.info/appchoices; and (iii) for targeted ads from NAI participants, https://www.networkadvertising.org/choices/.
Texting. If you no longer want to receive text messages from us, you may opt-out by requesting your administrator take you out of future text messages.

Do Not Track

Our Sites may, from time to time, collect information about your online activities, over time and across different sites and applications. When you use our Sites, third parties may also collect information about your online activities, over time and across different websites, online or cloud computing services, online applications, or mobile applications. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Sites currently do not change the way they operate based upon a “Do Not Track” signal unless required by law.

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Data Location and Data Transfers

Personal Information handled by us may be transferred to, and processed in, countries outside of Canada. Our affiliates and service providers may operate around the world. This means that when we collect your personal information, such information may be processed in any of these countries, and accordingly, may be accessible to courts, law enforcement and national security authorities of those countries.

Children

Our Services are not intended for children under the age of 18. We do not knowingly collect or use any information from individuals under the age of 18. If you are a parent or guardian who has discovered that your child under the age of 18 has submitted his or her information without your permission or consent, you can ask us to remove your child’s information by contacting us at support@pushoperations.com.

Changes

We may change this Privacy Policy from time to time. Any and all changes will be reflected on this page, and where appropriate and consistent with applicable law and regulation, provided to you in person or by another electronic method. The last updated date will be stated at the top of this Privacy Policy. You should regularly check this page for any changes to this Privacy Policy.

Accessibility

To request a copy of this Privacy Policy in an alternative format, please contact us at the information provided below.

Contact Us

If you have any question, concern or complaint about this Privacy Policy or the collection, use and/or disclosure of your personal information, or wish to exercise your data protection rights, please contact our Privacy Officer at support@pushoperations.com.