Identifying culture fit interview questions is critical in the restaurant industry of today. Not only are restaurants struggling to find and retain qualified candidates, but patrons' expectations are higher than ever. The result is a competitive hiring market that forces restaurant owners and hiring managers to focus their efforts.
Thankfully, you've come to the right place.
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Company culture, also commonly referred to as workplace culture, corporate culture, or organizational culture, can be defined as the pivotal aspect of any effectively functioning business that includes all the behaviors and attitudes within the company and its employees.
Ideally, the company culture should be evident in various aspects of the business, including:
Not surprisingly, company culture consists of various moving pieces, some of which might include pivotal aspects of the business, such as:
Company culture is critical for all businesses, especially restaurants, because when the employees' needs and values align with employers, the employees are more likely to enjoy the work they do daily. This increases retention in an industry with notably high turnover rates.
If they are a culture fit, a restaurant employee is more likely to build better relationships with coworkers and ultimately be more productive when they work within an organization whose culture is a good fit with their own.
For restaurant owners, company culture is equally important in helping reduce turnaround and costs associated with training new hires. When a restaurant employee is a good fit with the company culture, they will not only be happier at work but will also be more productive.
Building a strong and meaningful company culture within your restaurant requires you to improve on how your employees treat others, how they behave, what they say, and what they do while representing the company on and off the clock.
Here are some tips for hiring culture fits and beginning to develop your restaurant's culture:
Culture fit interview questions are an effective way to focus your hiring efforts to begin developing and nurturing your company culture, which is essential in a cohesive restaurant environment where attentiveness to guests and demonstrations of teamwork is necessary.
There are a few key ways to ensure you are hiring right when it comes to finding culture fits.
First, be sure to have a detailed and well-thought-out server job description. This will help align you and your candidates on expectations and overall vibe.
Next, to streamline your restaurant hiring process, consider HR management software, like Push Operations. With tools like this, you can set out on the right track from the beginning by setting up your applicant tracking system to find targeted candidates.
You can also leverage this software to monitor your applicants' interview responses, putting you one step closer to hiring the right fit sooner with customizable interview monitoring templates.
“In the labor numbers, we were reporting about a $300 to $400 difference than what we were getting through Push!”
-Tara Hardie, ZZA Hospitality Group, 16 locations